Frequently Asked Questions
Everything you need to know about your Eclipse Holsters experience.
How long will it take to receive my order?
Our standard processing time for handcrafted items is 3-5 business days. Once shipped, domestic delivery typically takes 2-4 business days depending on your selected shipping method.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.
Do you offer a warranty on your products?
Yes, all Eclipse Holsters products come with a Lifetime Warranty. We stand by our craftsmanship and will repair or replace any item that fails due to manufacturing defects.
Can I track my shipment?
Absolutely. As soon as your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your materials ethically sourced?
Yes, we take pride in using premium, high-quality materials that are responsibly sourced and manufactured right here in the USA to ensure both durability and ethical standards.