Returns & Exchanges
At Eclipse Holsters, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all standard gear. If your holster isn't the perfect fit for your lifestyle, we are here to help you find the right solution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be generated for you to print at home, ensuring a smooth and traceable journey back to our facility.
- 3.Package Your Gear
Securely place the items in their original packaging, ensuring all hardware and accessories are included to qualify for a full refund or credit.
- 4.Receive Refund or Exchange
After our team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 3-5 business days.